Beyond Core Therapy is committed to providing safe, ethical, and effective services.
If a parent, guardian, client, employee, or community member has a concern or complaint regarding services, you have the right to file a complaint or grievance about the agency or staff and to access assistance for conflicts regarding services rendered.
If applicable, the Beyond Core Therapy provider should be made aware of any conflict. If resolutions of conflict cannot be achieved with the client/family through the professionals involved, the client/family has the right to request a meeting within 10 days of the complaint with the Owner who has the ultimate authority in resolving conflicts.
If you still feel your rights have been violated, you have the right to contact the Utah Department of Health and Human Services at 801-538-4242, licensingcompliant@utah.gov, or by mail at 195 N. 1950 W, Salt Lake City, UT 84116, free from retaliation for reporting any violation to your rights.
For additional information, please contact the Company Owner or office@beyondcoretherapy.com.